Think Feel Act — Enhancing Safety, Operations, Communication and Culture within 28 days.
The Frontline’s #1 Choice for Behavioural Programmes, below results from multiple clients.
LTI reduction across a year
Reported reduced stress
Excellent frontline engagement and enhanced operations
Improved communication and confidence to challenge unsafe acts
All Of This For ONLY 5 Minutes A Week!
“Even with an extremely robust safety approach, we had some LTIs in quick succession early in 2024. Since deploying Think Feel Act, we had zero across the full 12 months of the programme.”
We’ve helped rapidly enhance Safety, Operations, Communication and Culture at
We were selected by Balfour Beatty Power Transmission and Distribution due to our vast experience working in the PT&D industry with Frontline remote-based working teams. They wanted to explore what new ways of working and innovative behavioural approaches could we utilise to support and enhance safety and operational performance across teams who are dispersed over a large geographical area. We carried out various up-front work like mass gang briefings, focus groups and confidential 1-2-1 surveys to help us help the client to then target areas that would benefit the business.
The reason why we are the Frontlines #1 choice with a 98% feedback score…
A unique behavioural approach that helps you to keep a good safety record going and enhance areas if required. The Frontline’s #1 choice for behavioural programmes by keeping teams on the tools! The next step on your existing journey, not the next thing. Safety, Operations, Communication and Culture. Think Feel Act. One approach but enhacing all things ‘human’.
Win the hearts and minds of the frontline, performance enhances everywhere…
Getting frontline teams behind a new programme is the hardest part of any programme. You’ll have had the pushback, the arguments, the “not another initiative”. That’s the part we do. Construction, utilities, mining, oil and gas, renewables — the job changes, the people don’t. Your front line are skilled workers who know how to get things turning again and if you can manage this drive, and sometime the characters in your ranks correctly, everyone wins.
- Head and hearts before delivery, always. We earn trust first, then further develop the basic programme around their ideas — not ours.
- We speak to them like they are the experts, beacuse they are. These are the people who answer the call at 2am on a wet February morning to get a turbine spinning or the power back on.
- 98% feedback score. The proof is in the pudding.
A UNIQUE rapport builder that no other training company has…
When a room tells us they’re too hard-nosed for this, Bruce shows them the UFC champions and elite boxers who he trains who use the same Think Feel Act approach. The shift in the room is immediate.
Bruce with former UFC Champ Suga Sean O’Malley out in Las Vegas.
Bruce in Las Vegas with former champion Kamaru Usman and Ali Abdelaziz
Bruce working with UFC title challenger Ian Machdao Garry out in Miami.
Bruce post session with ONE world champion Aung La Nsang
Bruce on gym floor with UFC star Gilbert Burns
Bruce sharing psychology with famous head coach Henri Hooft
You’re in good hands.
“Fun, energetic, engaging, challenging, but always done with a smile. In the 20 years I have been involved in safety, I have never come across a company who can create engagement like Bruce and the team, especially with frontline staff. ”
Rio Tinto – UK HSE Director
“What really helped was how little time this takes to roll out and how many people get it, simply as we can all see ourselves in the material!”
Operations Director, Siemens
“Easy to roll out, keeps the teams on the tools and makes everyone better. To use Bruce’s words – what’s not to love!”
Operations Director, Siemens
“Bruce has been a blast over the past 3 days. I can vouch for everyone, by the feedback I have received saying how engaged they were during your presentation in today’s workshops!”
EDF Energy – HR Director
“Safety can always be an evocative area. I found with Bruce’s leadership and unique energy, there is not that many people who can resist for that long. Even the people who can usually kick back find themselves getting involved and that is a testament to Bruce and the teams approach to engagement.”
Amec – Operations Director
“His passion for positive, proactive human interaction is obvious. Bruce helps people interact better, understand each other with greater clarity, and comprehend and react to feelings in ways that will reduce unsafe behaviour.”
National Oilwell Varco – HSE Global Director
“I have seen Bruce Durham present many times, but never have I seen and felt his energy like we did in that room yesterday. Having had us in stitches, fear of embarrassment and tears – it was a rollercoaster ride! Thank you for caring as much about this event as we did!”
Willmott Dixon – Groups Safety Director
“The safety training that Bruce and the team have delivered has, without doubt, helped us improve our safety culture right across the business. They get our guys, and our guys get them. And that right there is something to be grateful for.”
Operations Director, Balfour Beatty
Want to break through your current performance plateau?
Want to get more from the behavioural programmes you’ve already invested in? Looking for the ‘next step’, not the ‘next thing’?
